Information we collect

When you submit our enquiry form, we collect the details you provide directly — full name, contact number, email (if given), location, and any technical requirements or specifications you share. We do not collect payment information through this website. Standard technical data (browser type, approximate location, pages visited) may be logged automatically by our hosting provider for security and performance purposes.

How we use your information

Enquiry details are used solely to respond to your request — to assess feasibility, prepare an indicative quotation, and follow up by phone or email. We do not sell, rent, or trade your information to third parties, and we do not use it for unrelated marketing.

Information security

Enquiry data is stored and accessed only by RAFTEC personnel involved in reviewing and responding to it. We do not share enquiry details with third-party marketing services, and information submitted through this site is used strictly for business correspondence related to your request.

Third-party links

This website may link to third-party services (for example, WhatsApp or email). We are not responsible for the privacy practices of those external services once you leave our site — please review their own privacy policies.

Cookies

This site does not use tracking or advertising cookies. Any cookies set are limited to what's strictly necessary for the site to function correctly.

Consent

By submitting the enquiry form on this website, you consent to RAFTEC Industries contacting you by phone or email regarding your enquiry, using the details you provided.

Official contact points